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FAQ

We are happy to answer any of your questions, please give us a call 604-773-0018.

  • What is the cost?
    The cost depending on many factorts, such as the size of the place, how dirty it is, pets or not. Contact us and we are happy to provide you a free quote!
  • Can you remove pets stains and odours?
    We try our best to remove all types of stains and odours. Pets stains maybe removed depending on what material it is on and how long it has been on. Odours can be eliminated, but it will take some time, from 1 week to 1 months, depending on how strong it is. However, we do not make any garunntee that all stains and odours can be removed.
  • What payment method do you take?
    We accept the following payments: Cash Debit Card Credit Card (3% processing fee)
  • What will happen if I want to cancel or reschedule my appointment?
    We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee. You will have to pay the cancellation fee before you can book for another appointment.
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